Relations With Customers

We build relations with our customers on the principles of reliable partnership and cooperation.

Communication is key to successful project implementation

We work with a customer like one fluid team. Regular, open communication is the main standard. Online project management, E-mail, Instant Messengers (MSN, Skype, ICQ, GTalk), phone and bug tracking systems are used to eliminate any barriers in our dialog and ensure perfect project implementation.

Flexible adjusting to your practice

We use a proven set of approaches, documents, templates and tools. At the same time we are ready to adjust our processes according to the customer's established procedures and use them in the most convenient and efficient manner.

On time and on budget delivery

Qwikisoft project managers have extensive experience in task evaluation and planning. As a result, testing plans are on actual values resulting in projects which are on time and on budget.

Convenient business models

We offer three basic business models for offshore software testing - fixed cost, time and material (T&M) or dedicated team ('Cost+' scheme). They can be combined or modified at any stage of cooperation.

Business contract

The contract can be concluded either with our representative office or with the Indian office.

Strict adherence to the customer's privacy and security disclosures.

The Non-Disclosure Agreement (NDA) can be signed to protect nonpublic customer information if it is used during the project implementation. If necessary, we prepare dedicated hardware/LAN environment with special authorization, backup, configuration management according to required level of security.

Customer's comprehensive control

As the customer, you control the project implementation at any stage. Your team has access to reporting tools and all documents used during the project.

Status reports are delivered on daily and/or weekly basis. Reports contain results of performed work, as well as the next day plan.. As a result, the customer's team controls the dynamics of the project and can adjust accordingly at any time.

Current business practice dictates that one of the effective ways to cooperate is assigning a dedicated IT manager on a client's side. Such manager coordinates all activities, tracks changes of requirements, helps to quickly resolve issues, and control the progress of work.